C15 - Privacy Policy

Information Collected

C15 collects various information to deliver the best service. This includes account details such as name, email, phone number, as well as your device and browser info to optimize your mobile experience.

We also store local payment details in MYR, along with usage data like betting history and platform interactions. Cookies are used to enhance navigation and tailor content.

Purpose of Data Use

The information collected is used to manage user accounts, process transactions, improve services, and provide customer support. We also use data for marketing and to personalize your experience, in compliance with applicable privacy laws.

Cookies & Tracking

C15 uses cookies to enhance user experience by remembering preferences and analyzing site traffic. You can control cookie settings via your browser, but disabling cookies may affect some functions.

Data Storage & Security

We implement strict security measures using encryption technology and firewalls to safeguard personal information. Data is retained only as long as necessary and protected from unauthorized access.

C15 does not sell personal user information to third parties. However, data may be shared with service providers assisting platform operations, like payment processors, under strict confidentiality agreements.

User Rights

You have the right to access, correct, and delete your personal data held by c15. Requests can be made via our support channels. We are committed to complying with applicable Malaysian data protection laws.

Privacy Policy Updates

C15 reserves the right to update this privacy policy from time to time. Changes will be announced on the official site. Continued use after updates signifies acceptance of the latest terms.

Data Security & Support Contact

We are committed to providing the best protection for your data. If you have any questions about our privacy policy or data security, please contact our support team through the FAQ or email us.